We offer next day, fully insured UK delivery whenever possible. Weekends and bank holidays may affect this.

We offer our customers a 14 day period to return any unworn purchased items. These must be returned with all original packaging and tags. Please allow 7 working day for a refund upon inspection. Alternatively, you can request an exchange or a gift card.

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Commission items and pieces that have been altered to suit the customer cannot be refunded or exchanged.

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To make a return please contact us via email sales@goldstraw.co.uk or by telephone 01480 407704.