FAQs
Goldstraw Goldsmiths is located at 14 High Street, St Neots, PE19 1JA
No, we don’t have onsite parking. Please click here to view car parks in St Neots.
Yes, we take pride in creating unique, custom-designed jewellery to match your specific preferences and needs. Our experienced goldsmiths work closely with you to bring ideas to life.
Absolutely! We welcome visitors to our shop between 9:30am and 5pm, Monday to Saturday. We’re closed on Sundays and Bank Holidays.
You can schedule an appointment by calling or filling out a contact form on our website. We will get in touch with you to confirm the details.
Goldstraw Goldsmiths uses a variety of precious metals, including 18k and 9k gold, platinum, and sterling silver. We also work with a wide selection of gemstones and diamonds to create stunning pieces.
The production time for custom-designed jewellery varies based on the complexity of the design and the materials used. On average, it can take 4-6 weeks, but we'll provide you with a more accurate timeline during your consultation.
Yes, we provide jewellery repair and resizing services. Our skilled, on-site goldsmiths can help you restore and resize your beloved pieces to their original beauty.
Yes, we offer secure and insured shipping for online orders in the UK. Shipping fees and estimated delivery times will vary depending on your location.
We have a straightforward return and exchange policy. Please refer to our website for detailed information on our policies and procedures.
Yes, we provide valuation services to determine the value of your jewellery items for insurance purposes or resale. Contact us for more information.
If you have any additional questions or need further information, please feel free to reach out to us at Goldstraw Goldsmiths.