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  • Where is Goldstraw Goldsmiths located?
    Goldstraw Goldsmiths is located at 14 High Street, St Neots, PE19 1JA
  • Does your shop have parking?
    No, we don’t have onsite parking. Please click here to view car parks in St Neots.
  • Do you offer custom jewellery design services?
    Yes, we take pride in creating unique, custom-designed jewellery to match your specific preferences and needs. Our experienced goldsmiths work closely with you to bring ideas to life.
  • Can I visit the shop in person?
    Absolutely! We welcome visitors to our shop between 9:30am and 5pm, Monday to Saturday. We’re closed on Sundays and Bank Holidays.
  • How can I schedule an appointment for a custom design consultation?
    You can schedule an appointment by calling or filling out a contact form on our website. We will get in touch with you to confirm the details.
  • What materials do you use for your jewellery?
    Goldstraw Goldsmiths uses a variety of precious metals, including 18k and 9k gold, platinum, and sterling silver. We also work with a wide selection of gemstones and diamonds to create stunning pieces.
  • What is the average production time for custom-designed jewellery?
    The production time for custom-designed jewellery varies based on the complexity of the design and the materials used. On average, it can take 4-6 weeks, but we'll provide you with a more accurate timeline during your consultation.
  • Do you offer jewellery repair and resizing services?
    Yes, we provide jewellery repair and resizing services. Our skilled, on-site goldsmiths can help you restore and resize your beloved pieces to their original beauty.
  • Do you offer shipping services for online orders?
    Yes, we offer secure and insured shipping for online orders in the UK. Shipping fees and estimated delivery times will vary depending on your location.
  • What is your return and exchange policy?
    We have a straightforward return and exchange policy. Please refer to our website for detailed information on our policies and procedures.
  • How can I stay updated on Goldstraw Goldsmiths' latest collections and promotions?
    To stay updated, follow us on our social media channels Facebook and Instagram
  • Do you offer valuations for jewellery?
    Yes, we provide valuation services to determine the value of your jewellery items for insurance purposes or resale. Contact us for more information.

If you have any additional questions or need further information, please feel free to reach out to us at Goldstraw Goldsmiths. 

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